Apprentice Programme

LMPQ Digital Industries Advanced Apprenticeship – Infrastructure Technician

Did you know that IT jobs in the UK now command some of the highest average wages of any industry sector at over £51,00 per year and rising! Source: www.reed.co.uk/average-salary

What is the role of an Infrastructure Technician Apprentice?

An Infrastructure Technician Apprentice provides support to internal and external customers, helping them to be productive when using technology to do their jobs. This involves setting people up on systems and providing support when they need
it, helping to put right issues and contribute towards the organisation’s productivity. It also involves learning how to use tools to problem-solve and trouble-shoot non-routine problems.

What does the Advanced Apprenticeship – Infrastructure Technician cover?

The Infrastructure Technician Apprenticeship gives participants a working knowledge of:

  • Cabling & Connectivity
  • IT Maintenance
  • Networking & maintaining a secure network
  • Remote operation and integration of mobile devices
  • Cloud Services
  • Disaster Recovery Plan
  • Complying with Business Processes
  • Coding & Logic 

How long does it take?

This is a Level 3 (Advanced) Apprenticeship and lasts for a minimum of 12 months. 

What are the entry requirements? 

Applicants for the Apprenticeship should have at least 5 GCSE’s grades 4 – 9, including English & Maths. Apprentices will either be in full time employment or required to complete the LMPQ Pre- Apprenticeship programme, taking place over an 8-week period for 2 days per week. All applicants must be successfully interviewed and accepted to apply for an LMPQ employer vacancy. 

What are the employer requirements? 

The Apprentice will work full time for a minimum of 30 hours a week and must be paid the apprenticeship minimum wage. This includes time spent on academy-based training. 

Do apprentices gain professional recognition?

Yes, successful apprentices can apply for entry on to the register of IT technicians, which confirms SFIA Level 3 professional competence. 

What sort of roles can the Apprenticeship lead to?

Successful LMPQ Infrastructure Technician Apprentices can look forward to being recruited for such roles as:

  • Help Desk Technician, both in-company or as 3rd party support
  • First and Second Line Support (working in business support with an outsourced IT supplier)
  • IT Infrastructure Technician, such as field-based hardware and software installation and support
  • Telecoms installation and support
  • Network Support
  • Desktop and Deskside Support
  • Laptops & Portable Device Support

How the programme is delivered?

The LMPQ Pre-Apprenticeship Assessment Programme

New Apprenticeship candidates will be required to
attend an interview and complete an 8-week training & assessment programme, comprising 2 days a week. They will be assessed for competence, attitude and personal application, before being allowed to attend an interview for a vacancy with an LMPQ employer. Participants
will learn  work-based skills such as team-working and business communications, along with the fundamentals of IT hardware, software and networking.

Apprenticeship Programme

  • Apprentices attend the LMPQ Academy for 5-day ‘block release’ periods every other month (in months 1, 3, 4, 7 & 9 of the Apprenticeship). During this time, the apprentices work towards four MTA exams and a City and Guilds Award in Business Process.
  • Apprentices are required to complete projects & assignments in the workplace supported by an LMPQ Workplace Coach. The Apprentice will be visited every 8 weeks to assess progress, provide coaching and support, and give feedback to the employer.
  • In the months when not completing an MTA unit, Apprentices attend the LMPQ Academy for one day a month to work on, finalise and submit their work-based projects and assignments.
  • In the final month of the programme, Apprentices attend the LMPQ Academy for 5 days preparing for their Apprenticeship Endpoint Assessment. This takes the form of an independent interview when the Apprentice’s work-based projects, synoptic project, examinations and an employer reference are all considered.

Apprentices will work towards the following qualifications:

The LMPQ Digital Industries Advanced Apprenticeship  – Infrastructure Technician includes 4 internationally recognised Microsoft Technology Associate (MTA) qualifications and the City and Guilds Award in Business Process

  • MTA Network Fundamentals
  • MTA Mobility and Device Fundamentals
  • MTA Server Admin
  • MTA Software Development
  • City and Guilds Level 3 Award in Business Processes


Apprentice vacancies
Apprentices FAQs
Apply now to be a LMPQ Apprentice

For a full programme specification or more information on how to apply for an LMPQ apprenticeship please either call or email: 

Birmingham Academy:
Phone: 0121 236 2474
Mobile 07791 285447
Email: zunaid.chand@lmpq.co.uk

Worcester Academy:
Phone: 01905 725 722
Mobile 07896 621281
Email: lee.kloos@lmpq.co.uk